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My Accounts (MyInfo)

MyInfo is the City of Lincoln Council online portal enabling customers to access Council Tax and Housing Benefit/ Council Tax Support information. Additionally the portal also provides access for City Of Lincoln Council tenants to access a summary of their rent account.

Access to these accounts is granted to the liable party, claimant or tenant, only whereby permission has been granted and provided to the City of Lincoln Council can access be provided to a third party.

You must have your Council Tax account number in order to create an account. If you are a business/agent – please ensure you have a generic email address.

Please note for ebilling – where you can receive a Council tax bill via email is separate to this process lincoln.gov.uk/c/sign-paperless-billing

If you experience any issues with your online account please email myinfo@lincoln.gov.uk – please note this email will not be able to answer council tax queries but your email will be forwarded on.

For more information on council tax please go to lincoln.gov.uk/council-tax